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roles:membership_administrator [2025/02/10 15:22] – created Jeff Johnsonroles:membership_administrator [2025/02/10 18:31] (current) – Jeff Johnson
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-====== Membership Administrator====== +===== Membership Administrator Role=====
-This section defines the roles of the Membership Administrator.+
  
-===== Definition =====+==== 1. Overview ==== 
 +The Membership Administrator is responsible for managing the membership life cycle at ChattLab Makerspace, ensuring a smooth experience for both new and existing members while maintaining accurate records and financial accountability.  
  
-The  Membership Administrator is essentially the person that helps manage the membership life cycle of ChattLab Makerspace. +==== 2. Duties & Responsibilities ==== 
 +The Membership Administrator focuses on the following key areas:  
  
-===== Duties =====+  * Membership Processing:   
 +    * Handling new member applications and guiding applicants through the approval process.   
 +    * Ensuring all required information is collected for membership records.   
 +    * Communicating with applicants regarding their status and next steps.  
  
-Areas of focus includes: +  * Member Records Management:   
-  * Processing member applications through the approval process. +    * Maintaining accurate records of both new and existing members.   
-  * Administering records of new and existing members. +    * Requesting additional data from members as needed to ensure up-to-date information.   
-  * Requesting additional data from members as needed to maintain good records. +    * Ensuring compliance with membership policies established by the Board of Directors.  
-  * Ensuring that the membership policies defined by the board of directors are applied to members. +
-  * Processing membership payments and ensuring members financial obligations are met. +
-  * Assisting members that want to quit how to navigate the cancel procedures.+
  
-===== Reporting Structure ===== +  * Financial & Payment Processing:   
-The Membership Administrator reports to the President and works closely with the Treasurer for payments and the Secretary for records as needed.+    * Overseeing membership dues, ensuring that payments are processed correctly and on time.   
 +    * Working with members to resolve any payment issues and ensure financial obligations are met.   
 + 
 +  * Membership Termination & Cancellations:   
 +    * Assisting members who wish to cancel their membership, guiding them through the proper procedures.   
 +    * Ensuring that cancellations are documented appropriately.   
 + 
 +==== 3. Reporting Structure ==== 
 +The Membership Administrator reports to the President and collaborates closely with:   
 +  * The Treasurer, to ensure proper payment processing and financial oversight.   
 +  * The Secretary, to maintain and update membership records as needed.   
 + 
 +This role plays a critical part in maintaining member engagement, compliance, and financial integrity, supporting the makerspace’s mission of fostering a strong and well-managed community.