This is an old revision of the document!
Here are some common issues and resolutions that may help.
| Problem | Resolution |
|---|---|
| Cutter is running very slow. | If you look at the LCD, the top of the readout is the speed in mm/s. If it is at 100, someone accidentally hit the down arrow and set the speed very slow. Ideal speed is 300 mm/s and 80 to 100 grams of pressure. Try hitting the up arrow to increase the speed. |
| The cutter performs erratically during cuts, stops cutting before the cut is finished, or cuts lines that do not appear in the design. | Some computers do not work well when connected via the USB port of the cutters. If you are having problems while cutting and are using the USB cable to connect from your cutter to computer, you may wish to try the serial cable connection to avoid further problems. If a serial cable connection is not available on your computer, you can try a third party USB to serial connector or a PCI card serial adapter for your computer. |
| After the first cut is made, subsequent cuts are made over the top of the original, or vinyl is fed backwards until it loses contact with the rollers. | After a cut is made, you will need to reset the origin of the cutter. If the origin is not set again, the first origin will remain in the cutter and the cutter will return to this position before making any further cuts. To reset the origin; from the main screen of the cutter, press the Offline/Pause button on and then press the Origin button. |
| Cuts are jagged or inconsistent. | The Blade may be dulled or damaged. Replace with a new blade and try again. Make sure that the blade can turn freely (by attempting to turn it with your fingers while the release button of the Blade Carriage is pressed). Adjust the blade depth of the Blade Carriage and Force setting on the cutter (page 8) until you are getting solid, uniform cuts. Start with a blade depth of around 1/64th of an inch and a pressure setting of 100g and try an increased pressure setting before attempting to increase the blade depth. |
| Issue | resolution |
| Issue | resolution |
| Issue not listed here | Sorry. If you come up with a resolution, please update the wiki with the resolution. |
Blade Setup
