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canceling_membership [2021/09/13 12:00] – created admincanceling_membership [2022/02/11 13:09] – [Suspending Membership] admin
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-====== Canceling or Suspending Membership ======+====== Ending Your Membership ====== 
 + 
 +Though we would love for all of our members to stay members forever, we realize that life gets in the way sometimes, either with moving to a different city, job situation or we just need to refocus on something else and can't use the makerspace as much as we had hoped.  
 + 
 +===== To Suspend or Cancel? ===== 
 +You can either cancel which is a more permanent solution, or if you have hit hard times but still want to be involved, you can suspend for up to 2 months. The choice is yours.   
 + 
 +Stopping payment or letting an annual membership lapse (not pay for the next year or get on monthly plan) is the same as canceling. 
 + 
 +===== Suspending Membership ===== 
 +If you merely want to put a 1 or 2 month suspension on your membership, we can do that. Just email Jeff and he will put it on hold with it coming back on after a set period. You can only do this for 2 months, and once during a years time.  Your materials will be safe and your fob will continue to work so you can come to events and the like.  Suspending should only be done because of hardship or being out of town for an extended period.   If a suspension occurs too many times, the leadership may elect not to renew and initiate the cancelling process. 
 + 
 +===== Notes on canceling your membership: ===== 
 + 
 +  - No refund of payment is permitted after 5 days of payment. 
 +  - Paypal fees are not part of the refund process. This is something ChattLab doesn't have control over. 
 +  - Your access to the space will be disabled 30 days after your last payment, assuming your leaving is on good terms.  If your access is turned off sooner due to a conflict with the membership, you will receive a prorated portion of your membership at the discretion of the board. 
 +  - Personal items, tools, and materials need to be removed within 7 days after your paid membership expires (or 37 days after your last full payment). After that, it will be considered abandoned and will be disposed or given away.  We rather you come get it, but can't promise anything after the deadline. 
 + 
 +===== Canceling Process ===== 
 + 
 +{{ :paypal_cancel2.png?direct&200|}} 
 +{{ :paypal_cancel1.png?direct&200|}} 
 +  - Select the gear icon on the top right in paypal. 
 +  - Select the payments tab. 
 +  - Select the automatic payments 
 +  - Select ChattLab 
 +  - Select Cancel 
 + 
 + 
 +===== Getting off the Email List ===== 
 +If you aren't removed from the email list by us, you can easily remove yourself by sending an email to "chattlab-members+unsubscribe@googlegroups.com."  This will automatically drop you from the group. 
 + 
 +If you happen to be on one of the chattlab.org email groups like fablab@chattlab.org or the repair team such as broken@chattlab.org, email Jeff directly and he'll remove you from those respective lists. 
 + 
 +===== Letting Membership Lapse ===== 
 +By not renewing an annual membership, your fob will stop working after the 12 month period has expired and you have 5 days to collect the items in your bin before the contents are disposed/recycled.
  
-**Question:** How do I cancel my membership\\ 
-**Answer**: No, that would be a violation of our 501c3 rules.\\ 
-\\ 
-**Question:** My teenager loves computers.  What activities do you have for him/her?\\ 
-**Answer**: We are a club for adults, but we encourage you to bring your child and make something with them. See our [[policies#children|policy]] regarding children for more information.\\ 
-\\ 
-**Question:** What is my membership fee used for?\\ 
-**Answer**: Our revenue helps pay rent, insurance and equipment repairs. No one in our organization gets paid. We do sometimes pay workshop instructors out of workshop fees.\\ 
-\\ 
-**Question:** Does Chatt*lab receive government funds?\\ 
-**Answer**: We are self sustaining from membership dues. We do not get any government revenue.\\ 
-\\ 
-**Question:** Who owns Chatt*lab?\\ 
-**Answer**: We are a public corporation that consists of members. We do not have a single or collection of owners other than our members. See [[our bylaws]] for more information.\\ 
-\\ 
-**Question:** If Chatt*lab is public, why can't I use the equipment without membership?\\ 
-**Answer**: We are a private club defined by a public corporation. It's owned by the membership, and membership is conditional on acceptance by the rules we define as a club.\\ 
-\\ 
-**Question:** How do I join Chatt*lab?\\ 
-**Answer: ** See our section on [[Membership#how to become a member]]\\ 
-\\ 
-**Question:** Is Chatt*lab a makerspace or a hackerspace?\\ 
-**Answer: ** We are a hackerspace variety of makerspace. See [[About Chattlab]] for a deeper explanation.\\ 
-\\ 
-**Question:** If I join, can I leave my tools there?\\ 
-**Answer: ** Yes, but if they are in the space they will be available for general use by other members. This doesn't include tools that you may store in your personal storage bin, but don't bring a drill press and get upset if others use it. 90% of the tools you use there are other peoples' tools. See [[policies#Member Equipment]]\\ 
-\\ 
-**Question:** I want to do a kind of "making" that you currently don't have tools for. What now?\\ 
-**Answer: ** As a member, we encourage you to bring this up with other members and see if there's any group interest in the idea. It could very well be a direction the club wants to take, or you can also use our space for this new method provided it fits in our space.\\ 
-\\ 
-**Question:** Can I come by and use your tablesaw to cut some boards?\\ 
-**Answer: ** If you have a friend that is a member and can let you in the space, and make sure you know what you are doing, yes. We don't have normal hours, just keyed access by members, so there isn't someone there all the time, and we require at least one member present when guests are there.\\ 
-\\ 
-**Question:** I stopped by during the day and no one was there. Are you closed?\\ 
-**Answer: ** We're not a business. We're a group of nerds that share the costs to rent a space and do cool things in it. Every member has a key to the space to use whenever they want. We don't have staff to man a desk. However, you can check out our place during our [[https://www.meetup.com/ChattLab-Makerspace-Meetup|open meeting]] nights on Tuesdays.\\ 
-\\ 
-**Question:** Can I join for a month so I can finish a project?\\ 
-**Answer: ** We're looking for [[Membership#Who we want as members|people interested in what we do]], not a way to save money on tool rental, so no. Setting up a member with orientations, setup, fobs, etc is a lot of work, and we prefer to focus our available time on improving our areas for those that have a long term investment in what we do. \\ 
-\\  
-**Question:** How do I use the vinyl cutter?\\ 
-**Answer: ** TBD\\ 
-\\ 
-**Question:** [[vinyl cutter]]\\ 
-**Answer: ** \\ 
-\\ 
-**Question:** What are the material costs of the machines (3D printers, vinyl cutters, etc\\ 
-**Answer: ** It varies, and we don't always have material there, so you're best bet is to purchase your own material and bring it. It would cost you less because we multiply the cost by a factor of 2 or 3.\\ 
-\\