===== Membership Administrator Role===== ==== 1. Overview ==== The Membership Administrator is responsible for managing the membership life cycle at ChattLab Makerspace, ensuring a smooth experience for both new and existing members while maintaining accurate records and financial accountability. ==== 2. Duties & Responsibilities ==== The Membership Administrator focuses on the following key areas: * Membership Processing: * Handling new member applications and guiding applicants through the approval process. * Ensuring all required information is collected for membership records. * Communicating with applicants regarding their status and next steps. * Member Records Management: * Maintaining accurate records of both new and existing members. * Requesting additional data from members as needed to ensure up-to-date information. * Ensuring compliance with membership policies established by the Board of Directors. * Financial & Payment Processing: * Overseeing membership dues, ensuring that payments are processed correctly and on time. * Working with members to resolve any payment issues and ensure financial obligations are met. * Membership Termination & Cancellations: * Assisting members who wish to cancel their membership, guiding them through the proper procedures. * Ensuring that cancellations are documented appropriately. ==== 3. Reporting Structure ==== The Membership Administrator reports to the President and collaborates closely with: * The Treasurer, to ensure proper payment processing and financial oversight. * The Secretary, to maintain and update membership records as needed. This role plays a critical part in maintaining member engagement, compliance, and financial integrity, supporting the makerspace’s mission of fostering a strong and well-managed community.